Frequently Asked Questions
How do I book a jet ski rental?
You can book online through our reservation system or call us at (336) 639-2031. We recommend booking in advance, especially on weekends.
What are your operating hours?
We operate daily from 10:00 AM to 7:00 PM, with rentals available every hour on the hour from April 1st through October 14th.
How far in advance should I book?
We recommend booking at least 24-48 hours in advance, especially during peak season and weekends.
What if I need to cancel my reservation?
Cancellations made within 24 hours of your reserved time will receive no refund. We reserve the right to cancel due to weather and will provide a voucher for future use.
Where do you deliver the jet ski?
We provide mobile delivery to Lake Wylie and Lake Norman. We’ll meet you at your preferred boat launch location on either lake.
Can I pick up the jet ski instead of having it delivered?
Our service is mobile delivery only. We bring the jet ski directly to you at the lake.
What’s included with my rental?
Your rental includes the jet ski, all safety equipment (life vests), fuel, safety instructions, and mobile delivery/pickup service.
How many people can ride on one jet ski?
Our jet ski can accommodate up to 2 people with a combined weight limit of 350 pounds.
What do I need to rent a jet ski?
You must be 18 years or older with a valid driver’s license. If you were born on or after January 1, 1988, you’ll need a current North Carolina Boater’s Safety Card.
What should I bring?
Bring your driver’s license, swimsuit, towel, sunscreen, and water. We provide all safety equipment.
Are there any restrictions?
The operator must be 18+ with a valid license. Children can ride as passengers but must be supervised by an adult at all times.
No, alcohol consumption before or during your rental is strictly prohibited for safety reasons.
Do you provide safety equipment?
Yes, we provide life vests for adults and children, plus comprehensive safety instructions before you start your rental.
What happens if the weather is bad?
For safety reasons, we may cancel rentals due to severe weather conditions. You’ll receive a voucher for future use if we cancel due to weather.